Australian regulators are currently reviewing a proposal to restrict how bookmakers compensate account managers for high-stakes client losses. The measure aims to align staff incentives with responsible gambling standards across the industry.
Proposed Incentive Restructuring
The draft regulation would prohibit bookmakers from issuing bonuses or performance rewards to managers when VIP players lose funds. Current compensation models frequently link manager earnings to the betting volume and loss margins of premium accounts. Shifting this structure could reduce pressure on staff to encourage continued wagering during losing streaks.The adjustment focuses on long-term player retention rather than short-term revenue targets. Information regarding the potential policy change was reported by abc.net.au. Implementation timelines and compliance requirements remain under review.